A warm welcome to you and the rest of the team at Aurora Financials, and congratulations on your PrimeGlobal membership!

To make your journey as smooth as possible, we have created this onboarding hub to guide you through the onboarding process. We are here to support you throughout your onboarding, and we will be able to assist you with any questions you may have about the process, your membership, and about PrimeGlobal. We will also be in touch at the end of your onboarding to check in and to make sure you're all set to get the most out of your membership.

If you need anything or have any questions, please don't hesitate to contact us at communications@primeglobal.net.

Best wishes,

The PrimeGlobal Team


The Onboarding Process

The onboarding process includes four steps designed to swiftly integrate your firm into the PrimeGlobal family. All steps need to be completed as soon as possible and we suggest you aim to complete the process within one month of your official start date.

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Complete Onboarding Form
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Maximise Your Membership Webinar
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Onboard Your Staff
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Member Documents and PR

My PrimeGlobal User Guide

My PrimeGlobal is an exclusive member-only platform for all professionals from PrimeGlobal firms. This exciting new development offers customized access to knowledge sharing through Communities of Practice (COPs), expertise-focused firm and people directories, events, insights, and learning opportunities.

My PrimeGlobal is your gateway to the world of innovation, collaboration, and knowledge sharing with your PrimeGlobal peers. Here, we will explain some of the features and benefits of the platform which makes it more interactive, more personal, and more about YOU.

If there is a topic you would like to know more about that we haven’t covered in this guide, don’t hesitate to get in touch at myprimeglobal@primeglobal.net for more information and support.


Meet Your Team

Each region has a dedicated team to assist you with various aspects of your PrimeGlobal membership. Below are the most useful contacts for our Asia Pacific region, with each staff member's area of expertise listed to ensure you know the best person to contact with your query. You can also get in touch via the chat button in the bottom right corner and we'll help direct you to the right person. You can view the full PrimeGlobal team on our staff page HERE>

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George Guo
Executive Director Asia Pacific
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Joanne Chan
Membership Coordinator – Asia Pacific
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Nathania Body
Membership & Business Referral Queries
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Onboarding Support
Onboarding & Firm Page Queries
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Joanne Jackson
Financial Controller
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Heidi Brundage
Director – Member Services
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Céline Lai
Events Manager